Live 24/7 Chat.

The ONLY full service 24/7 Chat service available in the Automotive Industry Today. Don’t trust your dealership shoppers to unskilled, untrained, or unmanned chat services.

eShark is a first-of-its-kind product that has what you need to set more appointments - THAT SHOW. eShark is the ONLY provider with an interactive e-mail chat that integrates with any website. This revolutionary process will engage your prospects and substantially increase your ROI, through assisted shopping to guide your customer and establish rapport and trust. Firewalls won’t prevent your customers from engaging and chat software is not needed. Send a simple email with an embedded chat link and instantly engage your customer - NO MORE LOST SALES OPPORTUNITIES.

Who mans the chat?
A highly trained team of BDC associates

Do BDC associates behind the chat understand my automotive customers?
Yes! All BDC associates are trained by TDS staff members who have more than 60 years of auto and finance experience. Training is ongoing so BDC operators stay abreast of industry trends and know how to handle today’s automotive customers.

Is chat service really available 24/7?
If your site is running, you have chat service with TDS. We know we can’t control when customers shop. We can control when we are available to assist them. TDS will be there when your customer wants to talk. It makes no difference to us if it is 3 a.m. or 3 p.m.

Can you guide the customer to a specific page of my website?
Not only can we guide your customer to a specific page of your website to assist them in their decision making, we can do so without ever leaving the chat. Not every chat provider has this capability.

eShark is the Industry’s Top Chat Solution! Request a demo to see just how effective eShark can be!